Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

STEP 1

Find your order number

Find your order number on MY ACCOUNT page or in the email we send you.

STEP 2

Fill in the form

Fill in your order number and email address in the form.

STEP 3

Click TRACK

Click the button TRACK on this page.

Kindly Note:

1. Orders will only be remained for 5 working days after placement when phone number missing or unclear address. Longer than that, order will be canceled and money will be returned accordingly. So please make sure that you leave correct shipping address and telephone number when you place the order (The street address is required for delivery, please note that the address includes “P.O. BOX” could not be accepted by our shipping company, kindly provide us with a specific and correct shipping address).

2. We ship orders from Monday to Saturday (except for holidays). Most orders placed on weekdays will be shipped about 1-3 business days, while orders placed on weekends will be shipped on the following working days. You will receive an e-mail with your tracking number after your order is shipped out. After you received your tracking number and our shipping company has processed your order, you will be able to track your order online from https://www.17track.net/en

Any questions or need help, you can also email us or contact us using the form below: